COVID-19 Client Policy
Natalie Ewens Hair and Beauty takes the safety of all the team and clients very seriously during these difficult times.
There will be strict policies in place to ensure the salon is ready to welcome back everyone once doors are re-opened on the 12/04/2021.
Please read the safety measures below so you are aware of the changes Natalie Ewens Hair has in place:
- Please arrive on time for your appointment, no earlier, no later. Please wait outside or in your car until your stylist notifies you they are ready as we have no waiting area within the salon as styling sections have been removed. Clients shall be required to attend their appointments alone (unless supervision is necessary then social distancing still applies).
- Children should attend their hair appointment on their own when necessary, any under 10’s may have their parent attend if needs be. If children are unable to sit still we have the right to end the service at any time.
- Please bring as little as possible to your appointment, coats if needed to be brought into the salon shall be kept in individual containers and shall be wiped down after every use.
- Everyone shall be required to use hand sanitizer on entry and also scan our Track & Trace QR Code.
- Clients are required to wear a face mask during the whole of their appointment time. Masks shall need to be provided by the client but can purchase from Natalie Ewens Hair for a fee of 50p. An instruction sheet of how to apply a mask correctly shall be placed in the salon. Your stylist will be wearing a face shield and Type 2 mask during the whole of your appointment.
- Clients who are pregnant shall be required to wear a face mask during the whole of their appointment as well as their stylist and these are not to be taken off.
- Vulnerable Clients / Clients with Disabilities shall be required to wear a face mask at all times. Exceptions can be made under certain circumstances.
- Every styling section and wash basin shall be thoroughly cleaned between each appointment. We have extended our appointment times from 45 mins to 1 hour to ensure a wipe down time.
- Protective screens have been put in place at the wash basin area and a Perspex screen has been placed on the reception desk for your safety – the card machine will be sanitized after every use, please try to use the contactless free option when possible however cash is still being accepted.
- Every client shall be required to have their hair washed by their stylist before your cutting service is carried out this does include our male clientele.
- When colouring hair your stylist must be wearing protective gloves. These will be discarded after every colour service.
- All towels and gowns will be washed after every client as normal on a 60 degree wash to eliminate the virus.
- No magazines will be available in the salon. You may bring a device such as a tablet or kindle for your colour development time.
- Refreshments will be available but this must be given in a disposable cup.
- There shall be Covid-19 posters in place at the salon. Each staff member is qualified in the Barbicide Certification for infection control.
- Consultations will be carried out in the salon, they will take place using the mirror to minimise face to face contact. If you are showing your stylist a desired photo on your mobile phone or tablet device please do not hand them your phone this will also be the case for stylist to client.
- A new Skin Test will need to be carried out for everyone 48 hours before their appointment. We need to skin test everyone in case someone has had Covid-19 during the time we have been closed or if you have received the Covid-19 Vaccine. Your skin test shall then cover you for the next 6 months however if you have any medical changes, are pregnant or receive your first or second dose of the vaccine you will need a new skin test before your next colour service.
Please keep in mind these are temporary measures and the salon may change and adapt at any time. My team will be working very hard to maintain the high standard of treatments before the lockdown. Government guidelines will be adhered to at all times.
We look forward to welcoming you all back into the salon from the 12th April 2021.
Natalie Ewens Hair
Monday – Closed
Tuesday – 9am-6pm
Wednesday – 9am-6pm
Thursday – 9am-8pm
Friday – 9am-6pm
Saturday – 9am-5pm
Sunday – Closed
Covid 19 Policy
The safety of you and our employees are our number one concern. We have a range of measures in place to protect both you and us when you visit us for an appointment.
For a detailed breakdown of measures we currently have in place, please visit our COVID-19 Client Policy.
If you have any questions about safety policies at our hair salon in Chichester, please email us at Natalie Ewens Hair and Beauty